Kenk.ioFAQ
In short.
What you might want to know before you start – about costs, data, devices and groups.
- What does Kenk.io cost?
- Nothing at the moment. Kenk.io is a private, non-commercial project – without ads.
- How do I get access?
- Kenk.io is invitation-only for now, from age 18. Use Request access to tell us who you are and what you’d like to use Kenk.io for – the reply comes by email.
- Do I need a password?
- No. You sign in with a passkey (Face ID, Touch ID) or with a code by email.
- Where is my data stored?
- With Amazon Web Services in the Frankfurt data centre (EU), encrypted and continuously backed up. More under Security.
- Who can see my data?
- Only you. In a group, others see only the areas you share with each person – read only, and you can take it back any time. Task lists and note folders you share with a group can be changed by all members.
- Which devices work?
- The web app runs in any current browser. The iPhone app (iOS 17 or later, currently via TestFlight) reads your values from Apple Health – so also from an Apple Watch, scales or blood pressure monitors that write there. You connect the Oura ring and your Google Calendar directly. There is no Android app; the web app works in the browser.
- Is Kenk.io medical advice?
- No. Kenk.io shows your values, doesn’t rate them and makes no diagnosis. It is not a medical device – please have anything unusual checked by a doctor. More under Transparency.
- Can I take my data with me?
- Yes. Under Account → Data you can download everything as a file at any time or create a PDF report.
- How do I delete my account?
- Under Account → Data → “Delete account and all data”. The database backup keeps deleted data for up to 35 days, then it is gone for good.
- Which languages does Kenk.io support?
- German and English – you choose the language in your profile.
- Who is behind Kenk.io?
- A private individual – name and address are in the legal notice (German). Questions, bugs and wishes are welcome at info@kenk.io.